Effective Date: December 1, 2024
My Healing Energy ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, myhealing-energy.com, or use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and other details provided when booking an appointment or contacting us.
- Payment information (e.g., credit card details) collected through secure third-party payment processors.
Non-Personal Information
- IP address, browser type, operating system, and other technical data collected automatically when you visit our site.
- Usage data, such as pages viewed, time spent on our site, and actions taken.
2. How We Use Your Information
We use your information to:
- Provide and manage our services, including booking appointments and facilitating payments.
- Send appointment confirmations, reminders, and follow-up messages.
- Respond to inquiries and provide customer support.
- Improve our website and services through analytics and feedback.
- Comply with legal obligations and protect our legal rights.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers
Trusted third-party services that assist in payment processing, appointment scheduling, and website analytics.
Legal Requirements
If required by law or to protect our rights, property, or safety.
4. Payment Security
- All payments are processed through trusted third-party payment processors (e.g., Stripe, PayPal).
- We do not store or have access to your full payment details.
- My Healing Energy is not liable for any breaches occurring within third-party payment processors.
5. Data Retention
We retain your information only for as long as necessary to Provide our services; to Comply with legal obligations; to Resolve disputes; to Enforce agreements.
6. Cookies and Tracking Technologies
- We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website usage to improve functionality.
- You can control cookies through your browser settings.
7. Client Confidentiality
- Sandra, the Healer, maintains strict confidentiality regarding all session-related information.
- Information shared during sessions will not be disclosed to third parties unless required by law or with explicit client consent.
8. Your Rights
- You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for data processing.
- Opt-out of receiving marketing communications.
- To exercise your rights, please contact us at Sandra @myhealing-energy.com.
9. Data Security
- We implement appropriate technical and organizational measures to protect your data.
- While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
- By using our website, you acknowledge and accept the inherent risks of online data storage and transmission.
10. Third-Party Links
- Our website may contain links to third-party websites.
- We are not responsible for the content, privacy policies, or practices of third-party websites.
- Please review the privacy policies of any third-party sites you visit.
11. No Liability for Data Breaches
My Healing Energy is not liable for any unauthorized access, hacking, or data breaches affecting client information.
Clients acknowledge and accept the risks of online data transactions and interactions with third-party providers.
12. Changes to This Privacy Policy
- We may update this Privacy Policy periodically.
- The updated policy will be posted on this page with a revised effective date.
- Your continued use of the website constitutes acceptance of the updated policy.
13. Minors
- Our services are not intended for individuals under 18 without parental or guardian consent.
- By using the website, you confirm that you are either over 18 or have received the required consent.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Sandra @myhealing-energy.com